Updated: November 03, 2026
The best review categories for Green Mountain Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Same price as the electric company
| Never heard of these people just appeared on my electric bill. Couple of weeks ago got notification from theses guys here about switching and do I know about this I said no and why would I give up the plan that I had to pay 250.00 with other supplier deactivate fee and there screw up. And I got to pay. No I will not recommend this company. Had to call the company to have them remove and would not refund 250 deactivate fee from another supplier or even give me a better price. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Rob
from
Mechanicsburg, PA
on
February 14th, 2024
Hi Rob. Thank you for your feedback. We would like to speak with you and see if we can help. Please contact us at Feedback@GreenMountain.com with your account #, REF #1793 and additional information.
— Green Mountain Energy
Switched service providers but they continued charging
| We switched providers after Green Mountain notified us of a rate hike. They called and left a message saying they were cancelling our service, which is what we wanted. Two months later we're still getting billed with their service. When we called, they said they called to let us know, but we needed to call to confirm that we didn't want them anymore. Now we have a nearly $450 gas bill because their rates are so high and they didn't cancel when we requested it. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Lia Wilson
from
Lansdowne, PA
on
February 13th, 2024
Hi Lia. We sincerely apologize for the experience. Contact us at Feedback@GreenMountain.com with your account #, REF #1792 and additional information so that we can make sure to address your concerns.
— Green Mountain Energy
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UPDATED -- Which PA Electric Utilities Are Raising PTC Rates December 1?
Can You Have a Fang-tastic Energy Saving Movie Night?
Will You Spend Less on Your PA Heating Bills This Winter?
What are the Best Fixed Rate Plans in Allentown Now?
How Much Did My PA Electric Bill Increase This Year?
What Are the Best Short Term Electric Plans for Students in Pittsburgh?
What is the PA PUC Warning on Data Centers?
Grab the Best Four Green Energy Plans in Philly!
PA Energy Ratings Resources:
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Pennsylvania Energy Customer Rights
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High Pennsylvania Energy Bill
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Understand Your PECO Bill
Pennsylvania Energy Deregulation History
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Survey: PA Commercial Electric Utility Rates 22% Higher Than State Average
Therms, CCF and MCF Explained
Pennsylvania Green Energy Requirements
Pennsylvania Electricity Switch: Frequently asked Questions
Why Use PA Energy Ratings
Pennsylvania Energy Customer Rights
Pennsylvania Cancellation Fees
Types of Pennsylvania Electricity Contracts
Pennsylvania Electricity Choice
10 Quick Energy Saving Tips
High Pennsylvania Energy Bill
How to Switch Pennsylvania Electricity Providers
Understand Your PECO Bill
Pennsylvania Energy Deregulation History
Pennsylvania Energy Stats
How We Score Providers